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RAC CREDIT TO THE INDUSTRY AWARD
Recognising quality and standards in customer service
Each year, the RAC recognises an independent hotel group that has demonstrated an effective investment in quality and set new standards in customer service throughout all areas of operations: accommodation, facilities, décor, dining, and staff. RAC inspectors singled out Red Carnation's London properties - The Milestone, '41', The Chesterfield Mayfair, The Montague, and The Rubens in London - as most deserving of this accolade.
