Red Carnation Hotels

DEVELOPMENTAL SKILLS

Designed to progress our employees' promotional prospects...

These skills help you progress from team member to team leader to manager and Head of Department - and beyond! We have supervisory skills included in this category as well as how to coach and feedback to your team.  We include a financial awareness programme and Right First Time which includes the use of actors in the learning!

• Ambassadors in Management 1 and 2
• Career Planning Workshop
  
• Coaching & Feedback Skills
• Counselling Skills
• Devising a Customer Service Standards Manual
• Finance for RCH Managers
• Personal Safety Awareness
• Right First Time
• Time Management
  

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