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ABOUT THE RED CARNATION COLLECTION
At RCH our mission statement is "To provide exceptional, memorable hospitality by meeting or exceeding guest expectations and creating an environment in our hotels where our guests, as well as our employees, refer to our hotels as their "home away from home".
This applies to every aspect of what we do. We never lose sight of our core purpose: to make every guest's stay as enjoyable and trouble free as we possibly can, and to address and put right any problems they might encounter during their visit. In short, RCH is all about "service, service, service!"
Learn more about Red Carnation's history and core values.
The fact that we strive to meet and exceed these standards and values shows as week after week, Red Carnation's three five star London properties consistently rank in TripAdvisor's Top Five London Hotels.
The best hotel that we have stayed in, in London, to date. Staff are a credit to your hotel.
Mrs. Greer talking about The Chesterfield Mayfair
