Meet the Team

Jonathan Raggett

Jonathan Raggett - Managing Director - Red Carnation Hotels

Managing Director - Red Carnation Hotels

Jonathan Raggett has worked in hotels since leaving Westminster College with a Higher National Diploma in Hotel Management. Jonathan joined RCH in 1998 as General Manager of The Rubens Hotel. In 2000 he was promoted to Managing Director, overseeing the rapid expansion to the 17 award-winning luxury boutique hotels and a country inn which RCH now operates. In November 2009, Jonathan Raggett was delighted to be named Hotelier of the Year at the world-renowned Hotel Catey Annual Industry Awards organised by the Caterer & Hotelkeeper.

"We are a family run small collection of five- and four-star hotels who fight the big chains for business. We will never have the same Sales and Marketing spend as these players, so it is my belief that we need to make an even better job of taking care of our guests."

jonathan@rchmail.com   

Terry Holmes

Executive Director

Executive Director - Red Carnation Hotels

Internationally acclaimed hotelier Terry Holmes, winner of the 2006 Caterer Tourism Award, joined Red Carnation Hotels in February 2006, bringing with him his incredible passion for the hospitality industry.  His tremendous career ranges from a chef to Vice President in the luxury hotel business.

A much loved character at each of the hotels in the Red Carnation collection, his presence together with his expertise further strengthens our guests' experience.

tholmes@rchmail.com    

Michelle Devlin

Egerton Staff - Michelle

General Manager

I joined The Red Carnation Group at The Chesterfield Mayfair in September 2005 in the capacity of Executive Head Housekeeper and was delighted to be promoted to Rooms Division Manager and then Deputy General Manager.

In March 2012 I embarked on the next step of my career with Red Carnation Hotels having been offered the position of General Manager at The Egerton House Hotel. It is a wonderful property with a highly dedicated team of professional people who take great pride in our little gem.

With my team, I enjoy taking a personal care of our guests from the first introduction to every stage of your guest experience, through reservations, a warm welcome on arrival, looking after you while you are at your “new home away from home” and saying goodbye to our new found friends. I do hope that I will have the pleasure of personally welcoming you to The Egerton House Hotel.

mdevlin@rchmail.com     

Annie McCrann

Egerton Staff - Annie

Deputy General Manager

With over 30 years' experience in the hotel industry I joined The Egerton House Hotel in September 2010 as Deputy General Manager. This is my great passion and my position at The Egerton allows me to do what I love most. My goal is to ensure that all of our valued guests receive the highest level of service possible. With a very dedicated team it is our aim to ensure that every guest has a most memorable stay and leaves us wanting to return. It would be my great pleasure to welcome you to our little gem that we call our home away from home.

amccrann@rchmail.com   

Antonio Pizzuto

Egerton Staff - Antonio

Head Barman

Antonio is one of London’s most beloved bartenders. With 40 years of experience we can proudly say that Antonio’s Martinis are the best in London. And as he would say: “two is not enough, three is too many”!






Rosslee Wagenaar

Egerton Staff - Rosslee

Front of House Manager

I have been fortunate to work in all but one Red Carnation property in London. I started as Reception Manager in 2004 at The Montague and moved to The Milestone three years later. I was promoted to Front Office Manager at The Rubens in April 2011 and joined the Egerton in April 2012. It is my goal to make each and every guest's experience memorable without fail. With the dedication and passion for guest satisfaction of the entire Front Of House Team we promise to pay attention to every aspect of your stay with us. After nine years with the collection, I am still very excited to be part of this exclusive luxury collection of hotels.

rwagenaar@rchmail.com    

Jacques Conradie

Egerton Staff - Jacques

Guest Relations and Services Manager

I became a member of the Red Carnation Hotel Collection in 2001. My responsibility is to ensure that each and every one of our guests' needs are met in the most efficient and helpful manner - whether finding the most suitable choice of restaurant or bar, recommending the hottest new shows, planning a personalised tour or just providing a listening ear in those times when one is required.

Jacques writes up a comprehensive newsletter for our guests about what's on in the area. View Jacques' Spring/Summer London Tips here.

jconradie@rchmail.com   

 

Raul Mayor Lopez

Egerton Staff - Raul

Food & Beverage Manager

I grew up in Lima-Peru and graduated at the University of Barcelona-Spain. I joined the Egerton House Hotel in 2007 as a Food and Beverage Supervisor and am now the Food and Beverage Manager. It will be my pleasure to introduce you to our superb dining options, and exceptional service. My team and I are looking forward to welcoming you and spoiling you with our hospitality. We will exceed all your expectations and make your stay a memorable one.

fandbeg@rchmail.com    

 

Jovita Kit

Egerton Staff - Jovita

Executive Housekeeper

My career at The Egerton started in 2001 as a room attendant and I am very proud to have been promoted to Executive Housekeeper in May 2008. Our rooms are stunning and we take enormous pride in the appearance of the rooms and the rest of the hotel. We feel this hotel is a true jewel and my team and I work very hard to keep this jewel as shiny and bright as possible.

housekeepingEG@rchmail.com