Red Carnation Hotels

Jonathan Raggett has worked in hotels since leaving Westminster College with a Higher National Diploma in Hotel Management. Jonathan joined RCH in 1998 as General Manager of The Rubens Hotel. In 2000 he was promoted to Managing Director, overseeing the rapid expansion to the thirteen international properties RCH now operate. In November 2009, Jonathan Raggett was delighted to be named Hotelier of the Year at the world-renowned Hotel Catey Annual Industry Awards organised by the Caterer & Hotelkeeper.

"We are a family run small collection of five- and four-star hotels who fight the big chains for business. We will never have the same Sales and Marketing spend as these players, so it is my belief that we need to make an even better job of taking care of our guests."

                                     jonathan@rchmail.com    T: 0207 514 5633

Internationally acclaimed hotelier Terry Holmes, winner of the 2006 Caterer Tourism Award, joined Red Carnation Hotels in February 2006, bringing with him his incredible passion for the hospitality industry.  His tremendous career ranges from a chef to Vice President in the luxury hotel business.

A much loved character at each of the hotels in the Red Carnation collection, his presence together with his expertise further strengthens our guests' experience.

Find out more about Terry's amazing career
tholmes@rchmail.com     T: 0207 958 6923

Having joined the Executive team at Red Carnation Hotels in July 2011, I am proud to be working for such a wonderful collection of hotels where “no request too large and no detail too small” describes the Red Carnation ethos perfectly. I graduated from Bournemouth University in International hospitality Management in 2002 before joining Intercontinental Hotels Group in Revenue Management, after 4 years I moved to Lastminute.com to manage the London hotel sector before becoming Director of Sales for Sabre Hospitality Solutions in 2008.

I was extremely excited to join the Red Carnation Hotels team as Executive Vice President of Marketing and enjoy a role that is focused on inviting new guests to experience the Red Carnation Hotels Collection.

swotton@rchmail.com     T: 0207 514 5605

I am now fast approaching six years service with Red Carnation hotels, I first started as General Manager at the Rubens Hotel and No. 41 where I soon learnt what makes Red Carnation Hotels different from other hotels around London. Being smaller we really have to focus on earning the guests business and ensuring that our teams are trained to deliver the thousands of individual standards which go into making a guests visit a memorable one. I now spend my time working with all the hotels developing great relationships with a wide range of companies, making sure that we tailor our outstanding service to fully match the need of our guests

phemmings@rchmail.com    T: 0207 958 6941

Lucky me as I have been working for Red Carnation Hotels for over 10 years now - previously as Training and Development Manager - and now in my capacity as Director of Human Resources and Training. My background is in fine dining, contract catering, private healthcare and hotels. For me, the best piece of feedback we have is when a guest remarks on the fantastic service they received or how the friendliness of the staff knocked their socks off! Ultimately this is how my department is judged - on recruitment through to training. In November 2009, I had the honour of being named Human Resources Manager of the year at the HotelCateys and also One of the Top 100 Women in Hospitality by Women First at the Shine awards in 2011.

lmcgivern@rchmail.com    T: 0207 963 0783

I Joined Red Carnation Hotels in 2001 having previously worked for other hotel and restaurant companies in the UK and qualifying as a Management Accountant in 1999. One of my aims for the finance department is to make it as friendly and helpful as our front of house departments. Please call us with any accounting or payment query that you may have and we will resolve your issues promptly.

sdovey@rchmail.com    T: 0207 612 8460