We are family-run and our warm, inclusive ethos embraces every guest, every hotel and every member of the Red Carnation team. At the heart of everything we do is a community of passionate people striving to give the very best in all we do.
How we make guests feel
There is a personal touch in all that we do. Everyone in the Red Carnation family is empowered to make a difference to our guests’ experience and expectations through thoughtful and caring service.
Named with love
Red Carnation Hotels is lovingly named after the signature flower worn by the husband of our President and Founder, Beatrice Tollman, and is proudly worn by every member of the team as a symbol of passion and care.
Properties with character
Our hotels are a celebration of their heritage and location. Each hotel has a unique story to tell, whether that’s through design, experiences or the memorable characters within our teams.
Cuisine with a sense of belonging
Each property features comforting signature dishes created by Beatrice Tollman, while our talented chefs design distinct menus to reflect their locations, working with a trusted circle of local providers, supporting and honouring each destination.
Local specialists and experiences
Our teams create meaningful moments tailored down to the smallest detail, collaborating closely with a network of insiders and experts with a deep understanding of each destination and its little-known gems.
Unique design and curated art
Our locations strongly influence our carefully thought-through interiors, while the exceptional art collections have been curated over nearly 70 years to reflect the character, history and community of each individual hotel.
For all our guests
Everyone that stays with us is a treasured guest, and that goes right down to our smallest ones: children and pets. From healthy, child-friendly menus to long-trusted dog walkers, we go out of our way to make every stay special.
We believe in a holistic approach to wellness through rest, nourishment and genuine connections with both the people and the place. Our spas offer restorative journeys and modern therapies to heal, restore and calm.
We have a profound respect for our destinations and tread lightly wherever we go. We want our guests to feel part of our journey to make a real difference and do what is right for people, for wildlife and for the planet.