Luxury Travel Advisors

At Red Carnation Hotels we have always viewed the Travel Advisor as an essential part of our business, and as such we always want to ensure we place your priorities at the top of our list. When booking our Hotels we commit to always offering you our most competitive rates and to pay commissions without delay.

Our aim is to make your guests stay truly memorable, so please share all you can about your guests interests and plans whilst they are with us and we will ensure their stay is both personalised and delightful.

Travel Agent Commission

Red Carnation Hotels is delighted to pay commission on all bookings made through your registered agency on all publically available rates.

These public rates include Best Available , Bed and Breakfast and Advance Purchase rates.

The commission paid to your Travel Agency will generally be 10 % of the nightly rate. Red Carnation Hotels uses World Payment Systems (WPS) as a central Commission Payment Process Provider (payments processed fortnightly). WPS is specialised in management and control of commission payments from hotels to travel agencies and offers.

For any issues relating the commission payment process please feel free to contact the relevant Hotel Sales office.

Signature Travel Group Vertuoso Ensemble Travel Group

Terry Holmes

Terry Holmes

Terry Holmes

  • Executive Director - Red Carnation Hotels

Internationally acclaimed hotelier Terry Holmes, winner of the 2006 Caterer Tourism Award, joined Red Carnation Hotels in February 2006, bringing with him his incredible passion for the hospitality industry.  His tremendous career ranges from a chef to Vice President in the luxury hotel business.

A much loved character at each of the hotels in the Red Carnation collection, his presence together with his expertise further strengthens our guests' experience.

More about Terry

Paul Hemmings


Paul Hemmings

  • Vice President of Sales

I am now fast approaching twelve years' service with Red Carnation Hotels. I first started as General Manager at the Rubens Hotel and No. 41 where I soon learnt what makes Red Carnation Hotels different from other hotels around London. Being smaller we really have to focus on earning the guests' business and ensuring that our teams are trained to deliver the thousands of individual standards which go into making a guests' visit a memorable one. I now spend my time working with all the hotels developing great relationships with a wide range of companies, making sure that we tailor our outstanding service to fully match the need of our guests.

Travel Agent Fam Trips

Whilst we hope you are able to get a sense of style and quality of our hotels from the website, we firmly believe seeing is believing and so would welcome any opportunity to show travel advisors our hotels. If you are visiting one of our destinations please contact the on-property sales team who will assist in coordinating your stay.