Guest Services

We are currently looking for an enthusiastic candidate for a Guest Services position to ensure that we provide exceptional service at all times by exceeding expectations and providing a personalised service according to our standards.

Key responsibilities include:

  • Ensuring that guests receive a warm welcome and to offer the highest standards throughout their stay
  • To register guests according to the law and the Hotel and Company Standards
  • Compiling guests accounts and fulfilling administrative duties
  • Handling guests requests such as restaurant bookings, theatre tickets and sightseeing tours

The ideal candidate should:

  • Have previous experience in a similar role within a four or five star hotel
  • Have excellent knowledge of London
  • Have a friendly, bubbly and flexible attitude
  • Communicate effectively in English

This position has excellent progression opportunities within Red Carnation Hotel Collection, a company providing the perfect opportunity to those who are looking for an exciting career and job security within the Hotel industry.