We are currently looking for an enthusiastic candidate for a Guest Services position to ensure that we provide exceptional service at all times by exceeding expectations and providing a personalised service according to our standards.
Key responsibilities include:
- Ensuring that guests receive a warm welcome and to offer the highest standards throughout their stay
- To register guests according to the law and the Hotel and Company Standards
- Compiling guests accounts and fulfilling administrative duties
- Handling guests requests such as restaurant bookings, theatre tickets and sightseeing tours
The ideal candidate should:
- Have previous experience in a similar role within a four or five star hotel
- Have excellent knowledge of London
- Have a friendly, bubbly and flexible attitude
- Communicate effectively in English
This position has excellent progression opportunities within Red Carnation Hotel Collection, a company providing the perfect opportunity to those who are looking for an exciting career and job security within the Hotel industry.