Reservationist

Job Reference: LD_RESV

We are currently looking for a Reservationist to join our team at The Lodge at Ashford Castle

Key responsibilities include:

  • Responsible for the administration of individual sales enquiries and reservations relating to the hotel
  • Liaise with the Conference & Banqueting Team in recording and administrating group reservations for conferences and events
  • Support the reception team as required
  • Operate computerised system for reservations, ensuring all information is accurate and up to date
  • To provide the Guest, at all times, with the highest levels of guest care and personal attention, where possible anticipating the guests needs and initiating actions to exceed expectations where possible

The ideal candidate for the Reservationist should:

  • Have previous experience in a similar role in hospitality
  • Knowledge of reservations packages such as Fidelio & Opera is an advantage
  • Have a friendly & outgoing personality
  • Be enthusiastic & flexible (work 5 days over 7 day period, inclusive of some weekends)
  • Excellent computer skills
  • Have strong communication skills, in both face to face, telephone and written communication
  • Have strong attention to detail
  • Ability to meet deadlines
  • Be legally eligible to work in Ireland
  • Have the ability to handle busy situations and manage your workload effectively

This position has excellent progression opportunities within the renowned Red Carnation Hotel Collection, a company providing the perfect opportunity to those who are looking for an exciting career and job security within the hotel industry.

Some of the Benefits available to our team:

  • Complimentary meals on duty
  • Discounted rates with Red Carnation Hotel Collection and The Travel Corporation 
  • Uniforms and dry cleaning service provided free of charge
  • Discounted rates with many local businesses and third party service providers (including Estate Activities)
  • Professional training and development opportunities (79 in-house courses to avail of)

The Lodge at Ashford Castle is an Equal Opportunities Employer

Work with Red Carnation