Restaurant Reservationist

Job Reference: OBRestRes

Job Summary

We are looking for someone who can assist the banqueting coordinator team in making restaurant reservations to sell all Food and Beverage outlets. The person must have a basic knowledge of how restaurants operate and must have previous computer experience.

Minimum Experience and Qualification Required:

  • Matriculation certificate (or the equivalent)
  • Diploma or certificate in Hotel Management
  • Must be computer literate in Microsoft word and excel.
  • Previous experience in restaurant reservations is required

Key Performance Objectives:

  • Making restaurant reservations through the use of professional telephone etiquette
  • Building relationships with guests, departments and overall enhance the Oyster Box in all interactions
  • Ensure all information is taken down correctly and communicated to relevant departments
  • Liaison between guests and internal departments to ensure overall experience is spectacular
  • Ensure highest level of efficiency, speed of delivery and accuracy in all interactions