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The company ethos is “No request too large, no detail too small” and is the key to delivering the exceptional guest experiences on which our reputation and success is based.
We provide recognition programmes for outstanding performance so employees feel their accomplishments are valued and recognised. This includes the General Manager’s Tea Party and our ‘Catch a Star!’ programme celebrates achievement with public recognition and tangible rewards.
The highlight of the year is our prestigious Staff Appreciation Party in London. Employees from our hotels abroad are flown in to participate and be rewarded alongside those from the UK.
We provide everything we can to keep you happy, motivated and well looked after – you are the company’s most valuable asset! These benefits will vary from one property to the next but here is a general overview of what is provided as standard.
Additional benefits are offered at some properties. For instance, free English lessons, discounted spa treatments and use of staff car.
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What's in it for you?
Considerate hospitality
Proud to be recognised