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Booking Bar


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Pampered pets enjoy all the creature comforts at The Oyster Box

Gone are the days that travellers have to leave their ‘furry friends’ at home in order to enjoy that perfect holiday. The Oyster Box, in Umhlanga Rocks, Kwazulu-Natal, offers pet-loving guests the pinnacle of luxurious accommodation – for them and their precious animal companions.

Guests are offered this ‘home-away-from-home service, to enjoy their stay at the prestigious hotel along with their favourite canine and feline friends. The hotel’s superior Garden Villas accommodate both guests and pets. The inclusion of special pet menus, linen and sleeping baskets, guarantee that our four-legged friends enjoy the same luxury as their owners during a stay.

From check-in, The Oyster Box’s customary warm welcome is extended to pets – from a stylish collar, to a water bowl gift set. Pet-friendly services also include dog-walkers and collection and delivery to the parlour, on request.

The pet-friendly concept was initiated by Founder and President of the Red Carnation Hotel Group, Bea Tollman, who loves travelling with her own dogs. The service is offered at two of the Red Carnation Hotel Collection properties in South Africa – The Oyster Box, and The Twelve Apostles Hotel and Spa.

Wayne Coetzer, General Manager of The Oyster Box says: “As one of South Africa’s most distinguished hotels we have to consider the various needs of our guests; what better way than to include their beloved pets. It’s easy to see why our hotel is a leader in the industry and the first choice among discerning holidaymakers.


Although it remains a niche market, The Oyster Box (& Red Carnation Hotels in South Africa) are leaders, creating trends and benchmarks in the industry. Demand for pet-friendly accommodation, especially with local holidaymakers, is extremely high. People want luxury and style, and they shouldn’t have to compromise because they have pets.


PETS stay for FREE in all the RCH properties. The pet-friendly accommodation is in Garden Suites or Garden Villas that have lawns and / or an outside area.

TYPES OF BEDS: Dog baskets& Cat Litter Boxes

Pet Linen ensures that our furry guests stay in the lap of luxury.


Pet sitters, dog-walkers, pet grooming services or pet supplies are available on request. A Pet Welcome Note & Pack on check-in and a Pet Menu available in room or in The Ocean Terrace Restaurant.


Pet Menus are available outside on the verandah of The Ocean Terrace, where pets are welcome to dine with their owners.

  • Woof Waffles: Grilled waffle with a large Boerewors Sausage and Gravy
  • Meaty Muncher: Chunks of steak in gravy served with rice
  • Toast and Topping: Toasted bread served with cheese or scrambled egg
  • Running the Fast Track: A selection of fine dog ready meals
  • Full Doggy Breakfast: Scrambled eggs, Pork Sausage, Bacon and Hash Browns
  • Sitting by the Lake: Flaked Tuna
  • The Purring Feline: Strips of steamed Chicken Breast or fresh salmon, wit a side-bowl of cream
  • Strolling the Roof Tops: A selection of feline foods
  • Cat Nap: A bowl of warm Milk

Small to medium dogs and all cats are welcome; prior to check-in all these details as well as the information about their particular idiosyncrasies, temperaments are established and taken into account when making the booking, choosing the room etc.


Hilary Swank stayed with her Pooch at The Oyster Box.

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The Oyster Box, Hotel in Umhlanga Rocks, KwaZulu-Natal