- Vice President of People & Culture
I consider myself really lucky to have been working for Red Carnation Hotels for over 10 years now – firstly as Training and Development Manager, then as Director of Human Resources and Training and now as Vice President of People & Culture. My background is in restaurants, bars, contract catering, private healthcare and hotels. For me, the best piece of feedback we have is when a guest remarks on the fantastic service they received or how the friendliness of the staff knocked their socks off! Ultimately this is how my department is judged - on our recruitment through to the training we deliver. In 2009, I had the honour of being named Human Resources Manager of the Year at the HotelCateys and also One of the Top 100 Women in Hospitality by Women First at the Shine awards in 2011. The most satisfaction for me at work derives from when I see someone develop and grow within the company and I am happy to say that this is something that at Red Carnation Hotels we do exceedingly well. Equally, someone being happy in their role, doing a brilliant job and wishing to stay in that position with us for many years is important to me.
- Assistant Manager of People & Culture
I studied to become a Receptionist at Copenhagen Hospitality College in Denmark before choosing to do my internship in London where I had the opportunity to join the Front Office team at The Rubens at the Palace Hotel in 2007 and I never returned home!
When I graduated I was promoted to Reception Shift Leader and later I had the opportunity to become a Sales Executive for The Rubens at the Palace Hotel, ‘41’, the Egerton House Hotel and bbar. I found myself developing an interest in Human Resources and was delighted when a position of Resourcing Officer became available in 2011. Since then, with support from the company attending internal and external training courses, and from my colleagues and the management I have developed into Assistant Manager of People & Culture and am continuously developing my knowledge, skills and career within the company.
- Recruitment Manager
My journey with Red Carnation Hotels began in 2006 when I joined the renowned Management Programme having completed a hospitality degree at the Shannon College of Hotel Management. Whilst on the programme I rotated across a number of departments and hotels before taking on the position of Guest Services Manager at Hotel 41, and later Restaurant Manager in the Rubens at the Palace Hotel.
After a period away from Red Carnation Hotels where I worked as Talent Manager specialising in luxury restaurants and hotels I returned to RCH in 2018 to take on the role as Recruitment Manager. I take pride in showcasing Red Carnation to candidates and promoting the collection as an Employer of Choice. Each day I interact with candidates from all walks of life, I’m proud to share with them our success stories and how much the collection cares about guests and every member of the RCH family.
- People & Culture Co-ordinator
I joined the team at Red Carnation in October 2017 as People & Culture Co-ordinator. After completing my undergraduate degree in International Hospitality Management I started my career in hospitality working as an Events Coordinator at a London Venue. One of my favourite aspects of the job was working alongside people and helping to be a support system for my colleagues. With this is mind, I decided to undertake a Master’s degree in Human Resource Management and to complete my CIPD qualification alongside.
Since joining, I have loved every minute. In the time I have been here I have had the opportunity to learn so much and to take on new responsibilities, including involvement in the Management Programme. The team, and company in general, provide such a supportive environment in which to work and I look forward to see what the future holds!
- Learning & Development Manager
I initially joined RCH in 2010 on their Graduate Management Programme after completing a degree in Hospitality Management at The University of Huddersfield. Prior to joining the company my background was predominantly within food and beverage operations including kitchens.
During my first 2 years with RCH I worked through various departments including Front Office, Reservations, Night Management, Central Revenue and Human Resources, before landing on my feet with a job within a fantastic team as Front Office Trainer in 2012. During my time within the department and the company I have really flourished and was lucky enough to be recognised by receiving an Acorn Award through the Caterer and Hotelkeeper in June 2015 and the HR in Hospitality Rising Star Award in September 2015. I really wouldn’t have been able to do it without my team and the support and development that the company has provided. The cherry on the cake has been my promotion to Learning & Manager allowing me to further grow within the organisation.
- Manager of People & Culture
I joined the Central People & Culture department at Red Carnation Hotel Collection in March 2017 in the role of Assistant Human Resources Manager on a one year maternity cover contract. During this year I worked closely with the team to deliver the departmental strategy and in April 2018 I was promoted to Manager of People & Culture. My work history in the luxury hospitality industry started in operations, working as a Restaurant Supervisor for one of London’s finest luxury hotels. I always enjoyed working with people and I gradually developed my career into Human Resources; I studied a Post Graduate Diploma in HR Management while working as an HR Officer, and achieved the CIPD Associate title. I grew my experience across the HR remit, learning about people engagement, training, recruitment and employee relations, and taking every opportunity to learn from the managers I worked with. I look forward to developing within the People & Culture team at RCH as well as growing strong relationships with the wider team thus helping Red Carnation to strengthen their great team culture.
- Graduate Recruitment and Development Officer
My journey started with Red Carnation when I was just 16 years old where I met Liz McGivern at a recruitment presentation. I was immediately impressed with Red Carnation and had the opportunity to complete work experience at The Montague Hotel for 2 weeks. The experience stayed with me all through my university education and working career. I graduated from Canterbury University with a degree in Geography and Tourism, from here I applied for the Management Programme and was accepted: I loved every minute! After completing the programme early, I was offered the opportunity to join the Central Human Resources team as Training Co-ordinator, I always enjoyed guest engagement but the opportunity to develop and engage with colleagues around the world was so exciting so I accepted! 1.5 years later I was promoted to Graduate Recruitment & Development Officer. I have developed so many skills within the company, the support to reach your potential is incomparable to any other I have worked for. I look forward to continuing to develop within Red Carnation.