- Vice President of Human Resources
I consider myself really lucky to have been working for Red Carnation Hotels for over 10 years now – firstly as Training and Development Manager, then as Director of Human Resources and Training and now as Vice President of Human Resources. My background is in restaurants, bars, contract catering, private healthcare and hotels. For me, the best piece of feedback we have is when a guest remarks on the fantastic service they received or how the friendliness of the staff knocked their socks off! Ultimately this is how my department is judged - on our recruitment through to the training we deliver. In 2009, I had the honour of being named Human Resources Manager of the Year at the HotelCateys and also One of the Top 100 Women in Hospitality by Women First at the Shine awards in 2011. The most satisfaction for me at work derives from when I see someone develop and grow within the company and I am happy to say that this is something that at Red Carnation Hotels we do exceedingly well. Equally, someone being happy in their role, doing a brilliant job and wishing to stay in that position with us for many years is important to me.
- HR Officer
I studied to become a Receptionist at Copenhagen Hospitality College in Denmark before choosing to do my internship in London where I had the opportunity to join the Front Office team at The Rubens at the Palace Hotel in 2007 and I never returned home!
When I graduated I was promoted to Reception Shift Leader and later I had the opportunity to become a Sales Executive for The Rubens at the Palace Hotel, ‘41’, the Egerton House Hotel and bbar. I found myself developing an interest in Human Resources and was delighted when a position of Resourcing Officer became available, which I have held since 2011.
I have found my niche and with support from the company, with internal and external training courses, and from my colleagues and the management - I am continuously developing my knowledge, skills and career within the company.
- Resourcing Officer
I joined Red Carnation Hotels in January 2017 as Resourcing Officer which means I lead the way in finding the best and most talented people to join the company.
I love engaging with people and am genuinely interested in each person I screen or interview before recommending the best for our operational managers. My background is within food and beverage and I progressed to management level within a five star environment before joining RCH. I feel as though I have found my niche within Human Resources and I have loved every minute of working here! I look forward to continuously developing my knowledge, skills and career within the company.
- Human Resources Administrator
My journey with Red Carnation Hotels started in 2013 when I joined the Food and Beverage department at The Montague on the Gardens Hotel. I decided to return to RCH when the role of Human Resources Administrator was offered to me as I had completed some work experience with the department on a voluntary basis and I felt I was ready to rejoin the fast paced and demanding environment of RCH.
I love being part of such a great team and the position has given me the chance to develop my skills whilst learning from the inside what it takes to support a collection of hotels. I am often the first person all our new starters meet on their first day as I gather all their personal information together - and this is another aspect of my job that I love.
- Training Manager
I have been with Red Carnation Hotels since March 2010 – previously on their Management Programme for the first year and since then in the Central Human Resources team, firstly as Training Officer and now Training Manager. My background is in luxury hotel and resort operations, set in local and global locations. This is my first training role and I believe I have found my dream job! I work in a great team, for a great company and am fortunate enough to create and deliver training to all of our hotel teams within Red Carnation Hotels across different continents! I am also responsible for the company’s green initiatives alongside Jonathan Raggett, our Managing Director. I had the honour of winning an Acorn Award through the Caterer and Hotelkeeper in June 2014 which recognises 30 people under the age of 30 for their contribution to the hospitality industry in the UK. I look forward to developing my career further through Training and Development at Red Carnation Hotels and am motivated mostly by helping to inspire people from the many walks of life that I come across in a job that I love doing.
- Training and HR Officer
I initially joined RCH in 2010 on their Graduate Management Programme after completing a degree in Hospitality Management at The University of Huddersfield. Prior to joining the company my background was predominantly within food and beverage operations including kitchens.
During my first 2 years with RCH I worked through various departments including Front Office, Reservations, Night Management, Central Revenue and Human Resources, before landing on my feet with a job within a fantastic team as Front Office Trainer in 2012. During my time within the department and the company I have really flourished and was lucky enough to be recognised by receiving an Acorn Award through the Caterer and Hotelkeeper in June 2015 and the HR in Hospitality Rising Star Award in September 2015. I really wouldn’t have been able to do it without my team and the support and development that the company has provided.
The cherry on the cake has been my recent promotion to Training & HR Officer allowing me to further grow within the organisation.
- Training Coordinator
I have been with Red Carnation Hotels for 2 years now and the time has flown! My journey started when I heard about the company at a recruitment presentation with Jen Manoli and Liz McGivern at my school when I was just 16 years old. I was immediately impressed and excited about RCH and asked to complete a 2-week work experience with them. I enjoyed it so much we agreed to stay in touch while I continued with my studies. After my A levels I went on to further study at Canterbury University, completing my degree.
I have always enjoyed working in customer-facing roles and serving people so I knew that my ultimate passion was for hospitality. After graduating I joined the Red Carnation Management Programme: I loved every minute! After completing the programme early, I was offered the fantastic opportunity to join the Central Human Resources team as Training Co-ordinator. I have learnt and developed so many skills and believe the support to reach your potential is incomparable. I look forward to developing in my role.
- Assistant Human Resources Manager
I joined the Central Human Resources department at Red Carnation Hotel collection in March 2017 in the role of Assistant Human Resources Manager on a one year maternity cover contract. My work history in the luxury hospitality industry started in operations, working as a Restaurant Supervisor for one of London’s finest luxury hotels. I always enjoyed working with people and I gradually developed my career into Human Resources; I studied a Post Graduate Diploma in HR Management while working as an HR Officer, and achieved the CIPD Associate title.I grew my experience across the HR remit, learning about people engagement, training, recruitment and employee relations, and taking every opportunity to learn from the managers I worked with. I look forward to developing within the Human Resources team at RCH as well as growing strong relationships with the wider team thus helping Red Carnation to strengthen their great team culture.