- Vice President of Human Resources
I consider myself really lucky to have been working for Red Carnation Hotels for over 10 years now – firstly as Training and Development Manager, then as Director of Human Resources and Training and now as Vice President of Human Resources. My background is in restaurants, bars, contract catering, private healthcare and hotels. For me, the best piece of feedback we have is when a guest remarks on the fantastic service they received or how the friendliness of the staff knocked their socks off! Ultimately this is how my department is judged - on our recruitment through to the training we deliver. In 2009, I had the honour of being named Human Resources Manager of the Year at the HotelCateys and also One of the Top 100 Women in Hospitality by Women First at the Shine awards in 2011. The most satisfaction for me at work derives from when I see someone develop and grow within the company and I am happy to say that this is something that at Red Carnation Hotels we do exceedingly well. Equally, someone being happy in their role, doing a brilliant job and wishing to stay in that position with us for many years is important to me.
- HR Officer
I studied to become a Receptionist at Copenhagen Hospitality College in Denmark before choosing to do my internship in London where I had the opportunity to join the Front Office team at The Rubens at the Palace Hotel in 2007 and I never returned home!
When I graduated I was promoted to Reception Shift Leader and later I had the opportunity to become a Sales Executive for The Rubens at the Palace Hotel, ‘41’, the Egerton House Hotel and bbar. I found myself developing an interest in Human Resources and was delighted when a position of Resourcing Officer became available, which I have held since 2011.
I have found my niche and with support from the company, with internal and external training courses, and from my colleagues and the management - I am continuously developing my knowledge, skills and career within the company.
- Training Manager
I have been with Red Carnation Hotels since March 2010 – previously on their Management Programme for the first year and since then in the Central Human Resources team, firstly as Training Officer and now Training Manager. My background is in luxury hotel and resort operations, set in local and global locations. This is my first training role and I believe I have found my dream job! I work in a great team, for a great company and am fortunate enough to create and deliver training to all of our hotel teams within Red Carnation Hotels across different continents! I am also responsible for the company’s green initiatives alongside Jonathan Raggett, our Managing Director. I had the honour of winning an Acorn Award through the Caterer and Hotelkeeper in June 2014 which recognises 30 people under the age of 30 for their contribution to the hospitality industry in the UK. I look forward to developing my career further through Training and Development at Red Carnation Hotels and am motivated mostly by helping to inspire people from the many walks of life that I come across in a job that I love doing.
- Training and HR Officer
I initially joined RCH in 2010 on their Graduate Management Programme after completing a degree in Hospitality Management at The University of Huddersfield. Prior to joining the company my background was predominantly within food and beverage operations including kitchens.
During my first 2 years with RCH I worked through various departments including Front Office, Reservations, Night Management, Central Revenue and Human Resources, before landing on my feet with a job within a fantastic team as Front Office Trainer in 2012. During my time within the department and the company I have really flourished and was lucky enough to be recognised by receiving an Acorn Award through the Caterer and Hotelkeeper in June 2015 and the HR in Hospitality Rising Star Award in September 2015. I really wouldn’t have been able to do it without my team and the support and development that the company has provided.
The cherry on the cake has been my recent promotion to Training & HR Officer allowing me to further grow within the organisation.